Us vs. Big Box

Not everyone fits into a big-box store.

If you want someone who actually knows the gear, a real selection to choose from, and the chance to hear it before you buy, a warehouse aisle was never going to cut it. Here’s what shopping a specialty store gets you instead.

It isn’t just us

Leading audio and consumer magazines — Consumer Reports, Sound & Vision, The Absolute Sound — consistently steer buyers toward independent specialty shops over the big chains, for the personal attention and in-depth advice a warehouse simply can’t offer. In Consumer Reports’ own dealer ratings, independents outscored every major big-box chain on the five things that matter most: selection, product quality, shopping ease, checkout, and customer attention. J.D. Power found the same gap in plain product knowledge — the kind that has a salesperson handing you an amplifier when you asked for a tuner.

Big box vs. Gold Sound

Big-box storeGold Sound
Often a single turntable, if any15+ turntables on display, plus tube and solid-state separates
AV receivers with no phono inputStereo amps and receivers ready for vinyl
Typically a one-year warranty, plus upsold “extended” plansTwo years standard — some 3, 5, even 7, at no charge
Almost everything made in ChinaMost turntables, cartridges, and headphones from the U.S. or Europe
Walls of speakers, none hooked upBring your records and actually listen before you buy
Commission pressure and high turnoverStaff who designed, built, and wrote about this gear
Your money leaves townYour money stays in your community

And our prices are usually the same or lower. Big-box salespeople sometimes send customers our way, because we carry the better stereo, home theater, turntables, and quality used gear they don’t.

The advantage that costs you nothing: knowledge

The most valuable thing we offer doesn’t cost you a cent — we actually know this stuff. The people at Gold Sound are university-trained in electronics and acoustics. We’ve designed speakers and electronics, built them by hand, and written about audio for national magazines. NASA, Boeing, and Lockheed-Martin have all bought Gold Sound–designed equipment. That’s a level of experience you won’t find across a big-box checkout.

What customers tell us

“I went from Fort Collins to Denver to Colorado Springs visiting every audio shop. I was so impressed with your speakers I bought two pairs — there’s nothing at this price that beats them.”

A Gold Sound customer

“Very knowledgeable — not a short-timer at a box store. They took the time to find what worked for me, with no push to upsell. I highly recommend Gold Sound.” — Gary

“At last, I’ve found a real store.”

“It’s great to find a high-end store without the attitude — and you really know your stuff.”

“I’ve gone to many other stores, but only buy here. You have the sound and the values.”

“You’re the only place in Colorado with a good selection of stereo and home theater.”

Come see the difference

Bring a couple of records or CDs you know well. We’ll take the time to find what actually works for you — no pressure, no upsell.